Privacy Policy

1. Introduction

KyberSecure B.V. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kybersecure.com (the "Website") or use our services.

We value your trust and strive to be transparent about our data practices. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

2.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

2.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

3. How We Collect Information

3.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

3.2 Automated Collection

We automatically collect certain information when you visit, use, or navigate our Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information. This information helps us improve our Website and deliver a better and more personalized service.

3.3 From Third Parties

We may receive information about you from third parties including:

• Business partners
• Service providers
• Data aggregators
• Public databases

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and complete transactions, and send related information including confirmations and invoices
• Respond to your comments, questions, and requests, and provide customer service
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Website and services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of KyberSecure and others
• Personalize your Website experience and deliver content and product and service offerings relevant to your interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Carry out any other purpose described to you at the time the information was collected

5. Information Sharing and Disclosure

We may share your information in the following situations:

5.1 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

5.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5.4 Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5.5 Vital Interests and Legal Rights

We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the services within a secure environment.

Our security measures include:

• Encryption of data in transit using TLS
• Regular security assessments and penetration testing
• Access controls and authentication requirements for our staff
• Regular security training for all employees
• Physical security measures at our facilities

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 European Economic Area (EEA), UK, and Netherlands Residents

If you are located in the EEA, UK, or Netherlands, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8.2 California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). For more information, please see our California Privacy Notice [link to California-specific privacy notice if applicable].

8.3 Making a Request

To exercise your rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before responding to your request. You will not have to pay a fee to exercise your rights, however, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about the types of cookies we use, why, and how you can control them, please see our Cookie Policy [link to Cookie Policy].

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Allow the website to remember choices you make
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

9.2 Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent. The methods for doing so vary from browser to browser, and from version to version. However, if you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

10. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect, use, or disclose personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

For EU residents: You have the right to make a complaint at any time to your local supervisory authority for data protection issues. However, we would appreciate the chance to address your concerns before you approach the supervisory authority, so please contact us in the first instance.